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Paul Flart: What Went Wrong

Former Security Guard turned Internet Sensation "Paul Flart" was a bad positional fit from the beginning.
Kwantek Team

In August 2018, Paul Flart became an Internet sensation. Flart (whose real first name is Doug - he remains anonymous) held a 2-11pm position at a hospital for a private security company.

Late one evening, he let some gas escape, and the sound bellowed through the large hospital lobby. He took a video of the event and shared it with his friends, who howled in approval.

They suggested he take his act to the Internet, and that’s exactly what he did.

Flart created an Instagram profile (not for the faint of heart: @paulflart), and for the next six months he recorded brief clips of himself passing gas while on the job. The account generated around 500 followers to that point.

After catching wind of his account, his supervisors were (not surprisingly) quite displeased. He was fired immediately due to violating the company’s policy about using phones on the job. He recorded his firing on Instagram Live.

His Instagram account ballooned to over 100,000 followers, and he has been cheered on by fans across the country.

A Bad Fit from the Beginning

Flart was noted as a guard who loved making people smile. He was friendly, affable, and management knew it. They moved him from the night shift to the afternoon shift in the front lobby.

They wanted his great personality to greet the hospital guests as their first point of contact. This was certainly the right thing to do, but being talkative and likeable is only one element of being a great people-facing security guard.

We identify these three questions as the leading indicators of positional fit for guards:

  1. Would they thrive around people or in a more private role?
  2. How well do they follow rules?
  3. How comfortable are they with repetition and inactivity?

Flart obviously thrived around people, but we suspect his rule-following score was quite low, along with his ability to be comfortable with inactivity.

While (at least to our knowledge) Paul Flart has not taken our Working Style Assessment, his behavior is highly correlated with a People-Driven Charger.

The People-Driven Charger profile is very social, but easily distracted and not very good at following rules. Our studies show candidates in this profile are significantly less likely to maintain employment for more than one year.

In Flart’s case, it’s clear he was bored.

The company did the right thing by moving him to the front of the hospital. This likely mitigated some of that boredom and took advantage of his excellent people skills. However, with such long, drawn-out lulls in the shift, it was inevitable for Flart to become bored and search for ways to entertain himself.

Had the company been using Kwantek’s Working Style Assessment, they likely would have seen the red flags of low retention probability from the beginning.

They would have seen he was great with people and had a great personality. But they would have also seen he was likely to become bored and mischievous on the job.

Such profile types are average-performers for event work - in that circumstance they’d always be busy and always be around people. However for virtually any other security guard position, they’re unlikely to be a good long-term fit.

Interview Wisely. Place for Fit.

Kwantek is the only Applicant Tracking Software specifically designed for Contract Security Firms. Our Working Style Assessment and industry benchmarks help you select the right guard candidates to interview and place them in roles best suited for their working style. Click here to request a demo.

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