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Working Style 2.0 in Action

How to implement the Working Style Assessment in your hiring process
Kwantek Team

Recently, we introduced our latest update to our Working Style Assessment for Building Services and Security companies. The assessment is designed to identify applicant working styles to match candidates with roles where they will have the greatest potential of being long-term employees.

Previously, the Working Style Assessment only accounted for the applicant’s propensity to follow rules and work in a repetitive environment. While effective, this did not take into consideration the applicant’s personality characteristics that ultimately drive their level of success in specific positions.

Let’s see it in action!

Take for example ABC Security Corporation, who is hiring for two open positions.

The first is a Security Patrol Driver at a large shopping center. This role involves mostly solo shifts, with issue identification requiring attention to detail and problem solving skills. The ideal candidate has a "go-getter" attitude to resolve issues when they arise.

The second is a Security Officer at an amusement park. This role would be a part of a large team that works together for full coverage of the area. There are constant interactions with park guests as they may approach the custodian for park information or assistance.

 

Sandra: People Driven - Team Player
Overperforming (People Driven-Team Player)

Sandra loves being part of a team and thrives when she gets to work with others in a group setting as she has a very “Team First” attitude. She is friendly and enjoys meeting new people on a regular basis.

 

Joe: Reserved - Charger
Overperforming (Reserved-Charger)

Joe enjoys being in a job where he’s able to take in his surroundings and make decisions based on his observations, and he doesn’t shy away from having to take initiative when necessary.

 
Diana: Reserved - Team Player

Standard (Reserved-Team Player)Diana doesn’t mind working alone, but really likes to work with others as long as she can avoid having to be in charge. She prefers being given explicit instructions as she doesn’t often take initiative.

 

Francisco: Temporary/Event

Temporary-Event (People Driven-Team Player)Francisco is always on the move, he really doesn’t like to slow down. He’s highly energetic and friendly, but can become bored fairly easily and has a history of hopping from job to job.

 

Sam: People Driven - Charger

Underperforming (People Driven-Charger)Sam has always liked being part of a team, but can sometimes decide to assert control over his teammates and become overbearing. He is always on the go and makes his own rules whenever he can.

 

Kat: People Driven - Team Player

Underperforming (People Driven-Team Player)Kat loves being around people, though sometimes it can interfere with paying attention to her job. As she tries to avoid conflict, she has a likelihood of being a “no call, no show” if she isn’t happy in her position.

 

How to Apply the Working Style Assessment

From your Kwantek Dashboard, you can review each candidate and quickly decide who would ultimately be the best fit for each role.

 

 

Placing any of the candidates in either position may work for a short time, but it won’t take long before the employees’ working style influences the satisfaction they have with the job.

At a quick glance, you’re able to understand you have two over-performing candidates based on their green icons.

To find the best fit for the Security Officer at the amusement park, Sandra’s Working Style Assessment shows she would be the best fit. She’s friendly, amicable, and loves being around people. She also loves being a part of a team and works well in group settings.

For the Shopping Center Security Patrol Driver, Joe’s Working Style Assessment shows he is the best fit. Joe has a more reserved personality, so he wouldn’t be as comfortable in the crowded environment of the amusement park. But Joe is quick to make decisions based on his observations and is comfortable taking initiative when necessary.

By using the Working Style Assessment 2.0 and placing over-performing candidates in the right positions, your hiring decisions will benefit both your company and your employees. The employee will be placed in a position where they’re comfortable and given the greatest chance to succeed. Meanwhile, when used properly, your chances of retaining that employee by one year or more can improve by more than 30%!

If you’d like to learn more about how the Working Style Assessment can make an impact on your hiring process, click here to schedule a demo with one of our hiring consultants.

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